According to psychologists, there are four types of quotients:
1) Intelligence Quotient (IQ)
2) Emotional Quotient (EQ)
3) Social Quotient (SQ)
4) Adversity Quotient (AQ)
1. Intelligence Quotient (IQ): this is the measure of your comprehension ability, solve mathematical problems; memorize things and recall subject matter, etc.
2. Emotional Quotient (EQ): this is the measure of your ability to maintain peace with others; keep to time; be responsible; be honest; respect boundaries; be humble, genuine and considerate.
3. Social Quotient (SQ): This is the measure of your ability to build a network of friends and maintain it over a long period of time.
4. The Adversity Quotient (AQ): The measure of your ability to go through a rough patch in life and come out without losing your mind. AQ determines who will give up in face of trouble and who may be able to work through the issues.
Let’s look at EQ in more detail. The Five Components of Emotional Intelligence as per Daniel Goleman are:
Self-awareness. The ability to recognize and understand personal moods and emotions and drives, as well as their effect on others. Hallmarks of self-awareness include self-confidence, realistic self-assessment, and a self-deprecating sense of humor. Self-awareness depends on one’s ability to monitor one’s own emotion state and to correctly identify and name one’s emotions.
Self-regulation. The ability to control or redirect disruptive impulses and moods, and the propensity to suspend judgment and to think before acting. Hallmarks include trustworthiness and integrity; comfort with ambiguity; and openness to change.
Internal motivation. A passion to work for internal reasons that go beyond money and status -which are external rewards, – such as an inner vision of what is important in life, a joy in doing something, curiosity in learning, a flow that comes with being immersed in an activity. A propensity to pursue goals with energy and persistence. Hallmarks include a strong drive to achieve, optimism even in the face of failure, and organizational commitment.
Empathy. The ability to understand the emotional makeup of other people. A skill in treating people according to their emotional reactions. Hallmarks include expertise in building and retaining talent, cross-cultural sensitivity, and service to clients and customers. (In an educational context, empathy is often thought to include, or lead to, sympathy, which implies concern, or care or a wish to soften negative emotions or experiences in others.) It is important to note that empathy does not necessarily imply compassion. Empathy can be ‘used’ for compassionate or cruel behavior. Serial killers who marry and kill many partners in a row tend to have great emphatic skills!
Social skills. Proficiency in managing relationships and building networks, and an ability to find common ground and build rapport. Hallmarks of social skills include effectiveness in leading change, persuasiveness, and expertise building and leading teams.